Once the order is placed, it cannot be returned exchanged, or cancelled.

You cannot cancel an order once it has been placed.

If you feel that your package was opened/tampered, please don’t accept the delivery. Please raise the Refund request on the ‘Ticket Panel’ in ‘My Account’ on your dashboard. We will confirm your Refund request (ticket) via email/phone call and may process the refund of the order amount or resend the order as per your wish/convenience.

We use a network of trustworthy partners based on their speed and delivery to you. Courier partners –

Once your item is dispatched, you will receive an email stating that your order has been dispatched with tracking details. Email contains your order ID number and the shipping method, AWB no. with tracking link. Keep tracking it by clicking on ‘Action Button’ in ‘My Orders’. Click the ‘Track Now’ button to see where your orders are! Sometimes, delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you.

We’ll send you an email and SMS when we confirm your order. You can also check the order status on your account dashboard by login on www.kashibadairyfarm.com

Yes, It is absolutely safe to use your card on kashibadairyfarm.com. A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by online shoppers while paying online using a visa or master credit card. It means extra security for customers, thus making online shopping safer.

You can pay for your order on kashibadairyfarm.com using the following modes of payment:
Credit and Debit cards (Visa/Master card/Rupay)
Paytm Wallet
Mobikwik Wallet
PhonePe Wallet
Google Pay Wallet
Cash On Delivery
Net Banking

Each email address and contact phone number can only be associated with kashibadairyfarm.com But cannot with the same email.

It is easy to update your details and view your orders any time through ‘My Account’.
‘My Account’ allows you complete control over your transactions on www.kashibadairyfarm.com
Manage/edit your personal data like address, phone numbers, email ids Change your password Track the status of your orders .